Monthly Archives February 2019

 Following the success of our 2018 Customer Service Awards we are delighted to announce the launch of this year’s Business Excellence Awards which will include a customer experience review for participating businesses. We will also be introducing with new awards where the public can vote for their favourites. Categories for these awards will be announced shortly. Why should you take part? This is a fantastic opportunity for you to see your business as your customers do and learn how to enhance their experience. All businesses in Fleet BID area are eligible to take part and entry is FREE OF CHARGE (with
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We are delighted to announce that the Fleet Business Improvement District has achieved British BIDs’ accreditation. The independent audit focuses on transparency, accountability, financial management and business engagement within BIDs. It underlines the added value that Fleet BID delivers and provides evidence of quality management and return on investment through service delivery. Emma Molyneux, Chair, Fleet BID said, “The award is a great achievement, being one of only 17 BIDs to have received this accreditation. It is recognition of the commitment of the volunteer Board members and the small team at the BID to ensuring the town’s BID is well
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Ojay McDonald, the Chief Executive of the Association of Town and City Management  (ACTM) was interviewed on You and Yours  on Radio 4 on 1st February talking about the impact of Business Improvement Districts on the High Streets – hear the interview by clicking on the link below. (1 min 7 seconds)   Listen to the full item below on how it’s not all doom and gloom on the High Street, including Shrewsbury Business Improvement District discussing the schemes they have introduced and the importance of independents to a thriving High Street, including  (7  minutes 7 seconds).    
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