Hampshire County Council launch Coronavirus Helpline for vulnerable residents

Hampshire County Council have launched a new helpline to provide information and advice, as well as practical support to frail or vulnerable Hampshire residents who need urgent assistance with essential food or household supplies, collection of medication, or who are at risk of loneliness.

The number for the Coronavirus Hampshire Helpline (Hantshelp4vulnerable) is 0333 370 4000

The helpline is available seven days a week, from 9am-5pm, and is for vulnerable people who do not have support from families, friends or their local community, and who need urgent assistance with practical issues

The Government has also identified some people who are ‘extremely vulnerable’ to getting seriously ill from Coronavirus because of an underlying health condition such as COPD, certain cancers and auto-immune conditions, and pregnant women with underlying health conditions. Those in this group will have been contacted by the NHS to request that they should not leave home for at least 12 weeks, and have been advised that if they do not have friends, family or neighbours who can provide support, they can register for help to access food, medicine and social contact via www.gov.uk/coronavirus-extremely-vulnerable.

Advice from Hampshire County Council: What sort of help will you get?

The Hampshire helpline is for frail or vulnerable people who need urgent assistance with essential food or household supplies, collection of medication, or who are at risk of loneliness.

If you need urgent food supplies, you can expect to receive a food box, typically containing Pasta, Cereal, Soup, UHT milk, Long life orange juice, Bread, Apples, Biscuits plus urgent household necessities if needed eg shower gel. Wherever possible, special dietary requirements will be met.

Find out more on the Hampshire County Council website here.